Personal Data Protection
Complutum Eventos, in compliance with the current regulations on personal data protection, informs that personal data collected through the website forms at complutumeventos.com will be included in automated files specific to Complutum Eventos service users.
The automated processing of personal data is intended to maintain the commercial relationship, as well as to carry out information, training, advisory, and other activities related to Complutum Eventos.
These data will only be shared with entities necessary for fulfilling the aforementioned purposes.
Complutum Eventos takes the necessary measures to guarantee the security, integrity, and confidentiality of data in accordance with Regulation (EU) 2016/679 of the European Parliament and Council, of April 27, 2016, concerning the protection of individuals regarding personal data processing and the free movement of such data (GDPR).
User Rights
The user may exercise their rights of access, rectification, objection, erasure, restriction, and data portability recognized by the GDPR at any time. These rights can be exercised by sending an email to: info@complutumeventos.com.
The user declares that all provided data is true and correct and commits to keeping it updated by notifying Complutum Eventos of any changes.
Purpose of Data Processing
At Complutum Eventos, we process personal data collected through our website for the following purposes:
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To maintain and manage the contractual relationship in case of purchasing goods and services offered on our website.
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To send requested information via the forms available on the website.
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To send newsletters and commercial communications about promotions and/or advertising related to Complutum Eventos and the industry.
The user may opt out of receiving commercial communications at any time by sending an email to the address indicated above.
Data Storage Duration
Personal data will be retained as long as the commercial relationship is maintained or until deletion is requested. Additionally, data will be kept as long as necessary to comply with legal obligations arising from the provided services.
Legal Basis for Processing
Data processing is carried out based on:
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The request for information and/or the purchase of Complutum Eventos services.
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The user’s free, specific, informed, and unequivocal consent, provided through an affirmative action, such as ticking a checkbox.
If the required data is not provided or is provided incorrectly, we will not be able to process your request or provide the contracted services.
Data Recipients
Personal data will not be disclosed to third parties unless required by law or with the user’s explicit authorization.
Data Collected by Service Users
If a user includes files containing personal data on Complutum Eventos’ servers, they will be responsible for complying with GDPR regulations.
Data Retention in Compliance with LSSI
Complutum Eventos informs that, in accordance with Spain’s Law 34/2002 on Information Society Services and Electronic Commerce (LSSI), the necessary information to identify the origin of stored data and the start of service provision will be retained for a maximum period of 12 months. These data will only be used in criminal investigations or to ensure public security and will be made available to the relevant authorities upon legal request.
Intellectual Property Rights
Complutum Eventos holds the intellectual property, industrial property, “know-how,” and other rights related to the content of the website complutumeventos.com and the services offered on it. Reproduction, publication, or use of the website’s content without prior written authorization is not permitted.
Protection of Stored Information
Complutum Eventos performs backups of the content hosted on its servers but is not responsible for accidental loss or deletion of data by users. Data restoration is only included in the service fee if the loss is attributable to Complutum Eventos.
Commercial Communications
In compliance with the LSSI, Complutum Eventos will not send advertising communications via email or other electronic means that have not been previously requested or expressly authorized by users. If a prior contractual relationship exists, Complutum Eventos may send communications about products or services similar to those initially contracted unless the user indicates otherwise.
Contact
For any questions or inquiries regarding this privacy policy, you can contact Complutum Eventos via email at info@complutumeventos.com.